Welcome to Lumia. Your privacy is extremely important to us. This Privacy Policy explains how Lumia.pk collects, uses, protects, and discloses your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
When you visit or shop from Lumia.pk, we may collect the following personal data:
Full Name
Email Address
Phone Number
Shipping & Billing Address
Order & Purchase Details
We do NOT collect or store any debit/credit card or bank details because all payments are processed via Cash on Delivery (COD).
HOW WE USE YOUR INFORMATION
We use your personal information to:
Process and deliver your orders
Confirm your purchases
Provide customer support
Communicate order updates
Improve website experience
Run promotions and marketing campaigns
Prevent fraudulent activities
Analyze website traffic and user behavior.
COOKIES & TRACKING TECHNOLOGIES
Lumia.pk uses cookies and similar technologies to:
Enhance website functionality
Save your browsing preferences
Understand user engagement
Improve marketing performance
We use:
Google Analytics for website insights
Facebook & Google Ads for advertising
You may disable cookies through your browser settings.
SHARING OF INFORMATION
We do NOT sell, trade, or rent your personal information to third parties.
Your data may only be shared with:
Courier & logistics partners
Technical service providers (website hosting, security, etc.)
DATA SECURITY
We implement strong security measures to protect your data from:
Unauthorized access
Data misuse
Disclosure or loss
YOUR RIGHTS
You have the right to:
Access your personal data
Request corrections
Request data deletion
Withdraw promotional consent
Contact us anytime for these requests.
THIRD-PARTY LINKS
Our website may contain external links. We are not responsible for the privacy practices of external sites.
POLICY CHANGES
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.
